(& What’s the step before the step?)
Love the analogy of the kinky hose and leaky bucket! It’s such a relatable way to think about optimizing our efforts.
I appreciate hearing that resonated! I borrowed that analogy from my friend Laurel Portié and her mentor Nic Peterson. Here’s a link if you want to explore further: https://open.substack.com/pub/guardianmarketing/p/retention-referral-and-raving-fans-11b?r=nsqgj&utm_campaign=post&utm_medium=web
Love the analogy of the kinky hose and leaky bucket! It’s such a relatable way to think about optimizing our efforts.
I appreciate hearing that resonated! I borrowed that analogy from my friend Laurel Portié and her mentor Nic Peterson. Here’s a link if you want to explore further: https://open.substack.com/pub/guardianmarketing/p/retention-referral-and-raving-fans-11b?r=nsqgj&utm_campaign=post&utm_medium=web